Frequently asked questions
Find answers to common questions about our services.
General
Localer is a premium hosting provider offering VPS servers, web hosting, and cloud infrastructure. Our tagline is "Faster than your localhost" because we focus on delivering exceptional performance.
We accept major credit cards, PayPal, cryptocurrency, and local payment methods depending on your region. All payments are processed securely through our billing platform.
Yes, we offer a 30-day money-back guarantee on all hosting plans. If you are not satisfied, contact support for a full refund.
VPS & Hosting
We offer Ubuntu, Debian, CentOS, AlmaLinux, Rocky Linux, and Windows Server. You can reinstall your OS at any time from the client area.
Absolutely. You can scale your VPS resources (CPU, RAM, storage) up or down at any time. Upgrades take effect within minutes.
Yes, we offer managed hosting services where our team handles server administration, security updates, monitoring, and backups for you.
Technical
We provide 24/7 technical support via ticket, with average response times under 2 hours. Phone and live chat support are available for premium plans.
We perform automated daily backups with 30-day retention. You can also create manual snapshots and restore from the client area at any time.
Yes, all VPS plans include basic DDoS protection. Premium DDoS mitigation is available as an add-on for enhanced protection.